I hope that you are very happy with order from The Material Girl, however if you feel that you need to return an item I will give a full no-quibble refund as long as the following conditions apply:

• Patterns must be in perfect condition - I cannot accept patterns where a sealed paper envelope has been opened 
• Please package correctly and send via the mail to the address
  The Material Girl
  A408 The Jam Factory
  27 Green Walk
  London, UK
  SE1 4TT
• Get a certificate of posting (just ask at the Post Office - it does not cost anything) in case anything gets lost in transit

If a product is not as you expected please let me know the reason so that I can ensure that my products meet your needs